Bob Birss is currently with WebTV Networks, Inc. He had previously worked at Talarian, and also at Price Waterhouse, where he set up a testing activity. Before that he was Manager of Data Center Services for Intuit's San Deigo Data Center, responsible for processes, QA, and information services. Previously, he was Manager of Quality Engineering for the Open Financial Exchange on-line banking project at Intuit. He has held a variety of software quality positions since 1980 at such companies as Sun Microsystems, AT&T, and NCR. Bob has been a member of the Quality Week Advisory Board since 1993. He holds a Ph.D. in Comparative Literature from the University of Iowa.