QW2001 Standby Paper SB Management Ms. Johanna Rothman (The Rothman Consulting Group) Successful Test Management: 10 Lessons Learned

Key Points

• Two main jobs of management
• Gain insight into how people respond to different management styles and missions
• Ideas for creating an effective work environment
• Ideas for rewarding and retaining staff

Presentation Abstract

Many engineering managers came to management through the technical ranks. Although they may have had plenty of engineering training and mentoring, they frequently have to learn management skills the hard way, through trial and error. This talk describes some technical management tips and tricks learned through trial and error, focused on test managers and their particular issues.

About the Author

Johanna Rothman observes and consults on managing high technology product development. She works with her clients to find the leverage points that will increase their effectiveness as organizations and as managers, helping them ship the right product at the right time, and recruit and retain the best people.

Johanna publishes "Reflections", an acclaimed quarterly newsletter about managing product development. Johanna's handbook, "Hiring Technical People: A Guide to Hiring the Right People for the Job," has proved a boon to perplexed managers, as have her articles in Software Development, Cutter IT, IEEE Computer, Software Testing and Quality Engineering, and IEEE Software.

Johanna is the founder and principal of Rothman Consulting Group, Inc., and is a member of the clinical faculty of The Gordon Institute at Tufts University, a practical management degree program for engineers.