QW2000 Paper 3M2

Mr. Cem Kaner

Yes, But What Are We Measuring?

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Presentation Abstract

A theory of measurement must take into account at least 8 factors: Software-related measurements often involve psychological or subjective components. They are questionable when they fail to take these factors into account. This paper describes the factors and uses the history of perceptual measurement to illustrate the application of them.

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